In the video, Thomas is seen exchanging loud comments with the worker. It eventually escalated to Thomas using a racial slur against the woman.
The woman told Thomas to repeat what he said, and he is heard saying the slur two more times before leaving the shop.
Thomas later wrote an apology on Facebook, saying, “I regret every word. There is no excuse to say these horrible things.”
The hospital’s corporate office issued a statement in response to the video:
This employee’s language and behavior does not represent our organization’s values and his employment has been terminated. We want our patients, employees, physicians and our community to know that we find the language used in the video to be completely unacceptable. We are committed to a work environment that is inclusive and where everyone is respected and valued.
The shop’s owner also said Thomas returned to the shop and apologized to her boss.